Is The Customer REALLY Always Right?!
Sam Walton (founder of Walmart and Sam’s Club) said, “There is only one boss: the customer. And he can fire everybody in the company, from the chairman on down, simply by spending his money somewhere else.” This is such a profound statement, because no matter what kind of business you may be involved in, whether you own the business or are an employee, your customer is your BOSS! Catch this episode of The Dani Johnson Show, for special guests Brad and Xtina Harmsworth, who discuss finding and filling your clients’ needs, creating loyal customers and becoming outrageously successful – in any field!